Step 1: Buying a laptop

Purchasing a laptop can be very confusing, so to create a more streamlined and efficient process we have partnered with an experienced education reseller, CompNow, to create a BYOD purchasing portal specifically for Abbotsleigh parents.

It is highly recommended that parents purchase devices through the Abbotsleigh BYOD Purchasing Portal. The laptops have been selected to meet and exceed the specifications and are bundled with important additional features; premium Back-to-Abbotsleigh support including onsite repairs, three-year extended warranty and optional accidental damage protection and theft protection.

Abbotsleigh can only provide limited technical services to devices purchased from other retailers.

Students may still choose to purchase a laptop from an alternate retailer or use a currently owned device that fulfils all areas of the following specifications however please note that Abbotsleigh can only provide limited technical services to devices purchased outside of the Abbotsleigh BYOD Purchasing Portal.

Device specifications

Step 2: What do I do next?

Once you have your BYOD device there are some initial steps you need to complete. These include the following:

• Setup of a personal user account
• Creation of an Apple or Microsoft ID (Optional)
• Connection to your home WiFi.

Once the configuration is complete the device will be ready for your personal use.
Please choose your device type (Apple Mac / Windows PC) below and follow the instructions provided.

Please select a device below to get started:

I have an Apple Mac

I have a Windows PC

Apple Mac

Pick another device

Now that you have received your new MacBook , follow the remaining steps to help you setup your own machine.

Remember!
This is your own personal machine so set it up how you would like to.

Step 01: Choose Australia and click Continue.

Step 02: Written and Spoken Languages are set here based on the region chosen. Leave as is and select Continue.

Step 03: Accessibility can be changed once setup. Click Not Now to continue Continue.

Step 04: Here you can connect to your home wireless. You may also skip this and connect once the laptop is setup..

Step 05: Apple believes in protecting your privacy. Select Continue.

Step 06: Select Not Now at Migration Assistant

Step 07: We Recommend setting up or signing in your Apple ID later. Click Set Up Later.

Step 08: Confirm that you will set AppleID up later by clicking on "skip"

Step 09: Click Agree twice after reading the Terms and Conditions.

Step 10: We are now creating a local computer account. In the Full name field, enter your daughter’s full name. In the password and confirm password fields, enter a password enter a password that is easy for your daughter but hard for others to remember. You MUST Remember this password. Abbotsleigh IT cannot reset this password.

Step 11: Click Continue to continue with the setup. You can always change these settings later.

Step 12: Select Continue to skip sharing crash and usage data.

Step 13: Click Set up later in Screen Time.

Step 14: Click Continue to use Siri.

Step 15: Click on Set up "Hey Siri" Later. You will have a chance to setup this up in the settings later.

Step 16: You can click on Set up Touch ID later or click ContinueContinue and follow the instructions to setup your Touch ID. This only takes a few moments.

Step 17: In the Choose Your Look screen, you can select your preferred look. Select your preference and click Continue.

Step 18: Your MacBook will now perform some additional steps in the background. Please wait for it to finish.

Step 19: Setup is complete! You will now be shown your MacBook's desktop.

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Windows PC

Pick another device

Now that you have received your new Windows laptop, follow the remaining steps to help you setup your own machine.

Remember!
This is your own personal machine so set it up how you would like to.

Step 01: Select Australia from the list and click "Yes".

Step 02: Make sure that you select US as the keyboard layout and click "Yes".

Step 03: Select Skip when it asks you to add a second keyboard layout.
You can add another keyboard once you have finished the setup process if needed.

Step 04: Here you can connect to your home network. Input the details for your
network and click next.

Step 05: Name the device with your preference.

Step 06: Your laptop will now start the setup process. Your laptop may restart
during this time.

Step 07: Select “Set up for personal use”. Do not select “Set up for work or school”
as the laptop will not onboard correctly later.

Step 08: On the Sign in with a Microsoft account screen click “Sign in”.

Step 09: Log in with your private Microsoft account. Please do not use your
Abbotsleigh account here otherwise the onboarding process will not be
successful later.

If you do not have a private Microsoft account, create one by going to
signup.live.com on another computer or a mobile phone / tablet.
Once this account has been created then use this newly created account.

Step 10: Click “Create PIN” and set up a PIN for your computer.

Step 11: Scroll down and click "Accept"" for privacy settings.

Step 12: You can skip customize your experience page, but feel free to select any
items if you wish.

Step 13: If this page appears click “Only save files to this PC”. If you click next, you
will need to manually link your Abbotsleigh OneDrive later.

Step 14: “Decline” free trial of Microsoft 365. Your Abbotsleigh account already has
full access to Microsoft 365, and you will log in with your Abbotsleigh account
during the BYOD onboarding process.

Step 15: Almost done! Your computer is doing some final steps in the background
to get your Windows desktop ready.

Step 16: Your Windows setup is now complete!

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Step 3: Preparing your laptop for school (onboarding)

Abbotsleigh has created an onboarding process with the aim to make the preparation of the device as straight forward as possible so that it is ready for use at school. This includes the following:

• Software (Office, Adobe, SentinelOne)
• WiFi/Internet
• Printing
• Email.

Please select a device below to get started:

I have an Apple Mac

I have a Windows PC

Apple Mac

Pick another device

To start the onboarding process, go to https://abbotsleigh.jamfcloud.com/enroll/ on your Mac.
With this website open you may then follow the instructions provided below.

To view printable instructions for onboarding your Mac, click here.

Pick another device

Windows PC

Pick another device

To start the onboarding process click here for your Windows PC.

To view printable instructions for onboarding your Windows PC, click here.

Pick another device

Software

Abbotsleigh provide a number of software applications for use by students on their BYOD device.
These applications are available via the Abbotsleigh Software Centre once the initial onboarding process has been completed in Step 3.
Antivirus is a mandatory requirement of any enrolled BYOD device. This is installed automatically during Step 3 of the onboarding process.

Essential software such as Office 365, SentinelOne Virus Protection and Adobe Creative Cloud will be made available during Step 3 of the onboarding process. Abbotsleigh also provides a number of other recommended applications which may be installed as required.

Resources

This page contains a collection of resources for the BYOD program.

Support

Purchasing Enquiries

The Abbotsleigh BYOD Purchasing portal has been facilitated by CompNow.
A dedicated sales representative is available to provide Abbotsleigh Parents and Students with a personalised purchasing experience.

Please contact CompNow for any purchasing portal related enquiries.

Joel Cooper
joel.cooper@compnow.com.au
02 9951 7979

Support at School

The Abbotsleigh IT Service Desk is available to provide support for parents and students as part of the BYOD program. For technical support on devices purchased through the Abbotsleigh BYOD purchasing portal, the IT service desk can provide a range of support services:

• Hardware Support
• Software Support
• Warranty Assistance
• Insurance Assistance.

Please note: Support for devices that have not been purchased through the Abbotsleigh BYOD purchasing portal will be limited to basic software support.

IT Service Desk
onlinesupport@abbotsleigh.nsw.edu.au
02 9473 7750

Operating Hours
Monday - 8:00am to 4:00pm
Tuesday - Friday 8:00am to 5:00pm

FAQ

I bought a device from the Abbotsleigh BYOD Purchasing Portal and it stopped working. What do I do?

Take it to Abbotsleigh’s IT Service desk for advice, we will assess hardware and software faults.
For issues that can’t be resolved by the IT Service Desk, we will coordinate warranty repairs and technical support with CompNow on your behalf. If you have purchased the optional ADP and Insurance the Service Desk can assist with lodgement of ADP repairs and insurance claims.
A loan device running Windows will be allocated for the time it takes for the repair.

I bought a brand new device from a retailer such as JB HiFi and it stopped working. What do I do?

Take it to Abbotsleigh’s IT Service desk for advice, we can help with basic software issues.
For issues that can’t be resolved, parents will need to go through the process of warranty or extended care (if any) with the manufacturer or JB HiFi.
A loan device running Windows can be requested for no more than two weeks.
It is expected that your device will be repaired or a new device is purchased within the two week period and the loan device returned.

I already have a laptop at home, can we use that?

As long as the device meets all of the minimum specifications and design criteria then you could use it, however;
Only basic software support would be available from the IT Service Desk
Issues related to performance cannot be resolved
Age and condition of the device can significantly impact the performance even if it meets minimum specifications
Battery life can be significantly reduced by age
Warranty and support may not be available from the manufacturer and could lead to extended down time
Connection to the Abbotsleigh network and services is ‘best effort’ and cannot be guaranteed.

If my daughter is no longer at Abbotsleigh, what happens?

The software is associated to your daughter’s computer account at the School, once this has been disabled you will no longer have access and the software will automatically be uninstalled
The support programs purchased through the BYOD Purchasing Portal remain with the device and are available directly through the manufacturer. (onsite will no longer be available)

Can we buy a laptop from CompNow at any time in the future?

Yes, the CompNow Purchasing Portal will be open for any future purchases and is not time limited.